Keeping your login credentials secure is crucial to ensure the protection of sensitive data and the smooth operation of your Nursebuddy system. Follow these best practices to maintain a safe and secure account:
1. Avoid Generic Usernames
Use a unique username that clearly identifies you, such as your full name or initials.
Avoid generic usernames like "Admin" or "Carer1," which can make it difficult to track user activity.
Each user should have an individual login for accountability and security.
2. Never Share Your Login Credentials
Your credentials are personal and should not be shared with colleagues.
Sharing credentials compromises security and makes it difficult to track actions within the system.
If a colleague needs access, request that an admin create a separate account for them.
3. Protect Your Password
Choose a strong password: at least 12 characters with a mix of uppercase, lowercase, numbers, and special characters.
Avoid using easily guessed passwords like "password123" or "Nursebuddy2024."
Regularly update your password, and never reuse passwords from other platforms.
4. Log Out When Not in Use
Always log out of Nursebuddy after completing your tasks, especially if using a shared or public computer.
Avoid leaving your computer unattended while logged into Nursebuddy. Lock your screen if you need to step away temporarily.
5. Monitor Access and Devices
Only access Nursebuddy on secure and trusted devices.
Ensure your device has updated antivirus software and a secure internet connection.
Be cautious of logging in on public Wi-Fi networks unless using a VPN.
6. Report Suspicious Activity
Immediately report any suspicious activity or unauthorised access to your admin or support team.
Be proactive in monitoring your account for unexpected changes.
Coming Soon: Multi-Factor Authentication
You will be able to enable multi-factor authentication (MFA) for an extra layer of security.
MFA typically requires a second verification step, like a code sent to your phone, ensuring additional protection.
Remember: Your login credentials are a key to sensitive information. By following these guidelines, you contribute to a safer and more reliable system for your team and clients. If you have questions or need help, don’t hesitate to contact your admin or Nursebuddy support team.