Creating Carer Profiles

How to add and manage your carer profiles

Rocio Solis avatar
Written by Rocio Solis
Updated over a week ago

1. Go to to your People page to add carers to the system.

2. Click on Carers then select "Add carer" button on the right hand side.

3. Fill in the profile information as required. All that is compulsory is their first name, last name, username and PIN-code.

4.  The PIN-code should contain numbers only and the username can be kept simple e.g. their name.

The username and PIN-code provides your carers with access to the mobile app. You will need to notify them of these login details.


Home address

If you are using the system to automatically calculate mileage for your carers, make sure that the address is correct. It's important that the red pin is in the correct location since mileage will be calculated based on it. (Note: you can correct the pin manually by dragging and dropping it to the correct location)


Note: Phone numbers should be in the international format, e.g. +44.

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