An Important Note on Reporting
Office staff (managers, admin, etc.) cannot edit, archive or delete medication that has been administered by carers in the past. The reports will remain on the eMAR, regardless of what changes are made to a medicine. If a report needs to be removed or edited, you must ask the responsible carer, to proceed with the changes from their app.
The eMAR is linked to the medication list. Every change that you make in a specific medication will be reflected in the MAR charts. Furthermore it is important that you select the right option when you need to edit information in a medicine.
The 2 Editing Options
There are 2 options; available edit to make a correction or create a new version of this medication. Edit to make a correction can only be utilised before a medication has been administered and reported by a carer in the app.
Accessing the Edit Options.
Go to the Medication Tab in the client's profile
Click on the three dots at the end of the medicine's row you wish to edit
Select "Edit Medicine" to make a correction
or
Select New version of this medication to change administration frequency or create an end date, for example. This option is for significant changes that will affect how or when the medication is administered. It will supersede the previous instructions for that medication. You can also make corrections at the same time.
Edit to Make a Correction
This option updates the details of a medicine automatically for both the medication lists and for the carers in their app.
Important: You cannot use Edit to Make a Correction to make any amendments to a medicine that has been reported at any time before, as Given or Not given by a carer. In that case, you must use Create a new version of this medicine.
When to use this option?
Set an end date
The instructions have a spelling error or incorrect information
Change the administration frequency
You just added a new medicine/new version to the list but noticed it has wrong dosages or time labels, and the carers have not made any reports yet
To add an indication
Add a file attachment or body map
Create a new version of this medicine
Use this option to manage changes like new dosages, repetition rules, or new start/end times. This is perfect for when the medication schedule is evolving, for example:
The GP has changed the dosage of a medication from next week onwards.
The GP has changed the frequency from daily to weekly starting tomorrow.
How it works:
Creating a new version of a medication automatically ends the previous one. For example, if you set the new version start date as of today, the previous version will automatically have an end date for yesterday.
The date on the 'CHANGE COMES TO EFFECT ON' field must be the date after the last medication reported by carers. For example, if a report was made today, the start date for the new version must be later that day or tomorrow.
After you create this new version, an additional chart will be added to the eMAR tab for that medication. However, once the month ends, only the new versions chart will be visible. The old version won't be visible to carers in the app
Set an End Date
For transparency purposes, medications cannot be deleted. This option allows you to set an end date and time for when you want the medication to appear for the last time.
When to use this option?
The medication is no longer required by the client
You added a medication by mistake. You can use this option to end the medication in the next minute
Important details:
The system won't allow you to set an End Date in the past if there are medication reports made by carers on that date. You can set an end date right after the last report
The date and time you select is the last time the medicine will be visible in the carer's app to report it.
The inactive medication will remain in the eMAR tab for the current month but will not be visible from the next month onwards. The medication will then appear in the 'Past Medication' tab, where you can 'Renew' it if needed.
Making a Dose the Last One
If a client has a medication scheduled for the afternoon, and you want that specific afternoon dose to be the very last one administered:
Set the End Time for a time after that afternoon visit starts, but before it ends
This way, the medication is still "active" when the carer opens their app for that visit, allowing them to record the final administration
Preventing the Next Dose
If you decide to stop a medication and you do not want the next scheduled dose (e.g., the upcoming afternoon dose) to appear in the carer's app:
Set the End Time for a time before that next visit is scheduled to start, or even the next closest minute.
This ensures the medicine is inactive in the system before the next visit begins, so it won't appear on the carer's task list for that visit
This precise control helps you ensure your team is always administering exactly what's needed.